We are here to help you
All data is stored only on your device. For security reasons, we cannot recover or reset your password if it is forgotten. Please memorize it carefully or keep it safe with a password manager.
Make sure the app has permission to access your photo library or files: go to Settings > Privacy, find this app, and enable Photos or Files. If the issue persists, try restarting the app.
Make sure your device runs iOS 15 or later and try again. If the problem continues, please contact us with your device model and iOS version.
No. This app is fully local. All data stays on your device and nothing is uploaded to any server. Deleting the app will also delete your data, so please be careful.
Pro is a one-time purchase. If you reinstalled the app, switched devices, or Pro did not unlock automatically after purchasing, go to Settings > Upgrade to Pro > tap "Restore Purchase". Your purchase will be restored with the same Apple ID / Google account, with no extra charge. Make sure you are signed in with the account used for the original purchase.
If you encounter any issues or have feature suggestions, feel free to reach out to us. We will respond as soon as possible.
📮 Email: lancewin@foxmail.com
Please describe the problem, the steps to reproduce it, and your device model and OS version to help us resolve it faster.
Thank you for choosing us. We are committed to improving the app and delivering a more secure and reliable privacy experience.